Saturday, August 23, 2008

Compaq Presario v3000 warranty extension program from HP

I own a Compaq Presario V3228AU series laptop, which functioned fine till it was in warranty(one year). Soon after I started experiencing
(1) Wireless won't turn on(light stays orange)
(1.1) will come on once every 24 hours
(2) The system lights will come on with nothing on the display
(2.1) As soon as you plug-in the AC power the system will power-on
Point number two made me do some research and I found out that there is a host of problems with this series(v3000) and HP pavilion series and HP is avoiding a class action lawsuit by replacing the motherboards for free,even if you are out of warranty.

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&dlc=en&docname=c01300427#c01300427_dv20

So I took mine to the service station at Indiranagar, Banglaore, and HP replaced my motherboard free of cost.

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